TAXI KINSHASA N’DJILI AIRPORT (FIH)

Can I make changes to my booking?

There are changes you can make on your side and changes that our team needs to intervene in. You can for instance cancel your booking yourself. If you want to change the date or time of your booking you need to contact us. Because this will depend on our availability. Most of the time we have availability still you need to check with our team to confirm the change and to modify your booking.

We have good support agents whom you can contact through our Website, email, telephone, and WhatsApp. Our support service is open 24/7. Our support agents will answer your query to change your booking as per the terms and conditions of our company… The clients or customers book their taxis at a specific interval of time. Once the taxi driver receives the message of his booking, he tunes to his phone to accept the reservation. After booking the taxi, the driver goes to his destination to pick the client up from his door. There is no such issue that the client needs to face while making changes in the booking. As soon as the customer makes the changes, it is notified to the appointed taxi driver. He receives all the changes that the client made. All the changes made are noted and marked. Afterward, a positive response is sent to the client. The changes made are supported willingly by the taxi drivers. There is no sort of complaint received from the taxi drivers. Also, there is both an online and offline support system. There is an option for a support team by which you can seek help. There is also an option for reservation in which the guest name and booking reference Id will be noted. There are options such as modifying reservations by which changes can be made.

In the same way, the passenger can proceed with the cancellation. Once the changes are made, they cannot be undone. In the end, do save the changes, and a final receipt will be generated.

What are the taxi options I can select from for taxi N’djili international airport in Kinshasa DRC?

There are various options which are available with the clients to book a cab of their choice. Mainly, there are taxis of different models, such as Standard sedan, Executive sedan, Standard minivan, and Executive minivan. We provide the best taxi service to the airport.

Once the taxi driver receives the message of the client’s booking, he tunes to his phone, and he accepts the reservation. After booking the taxi, the driver drives to his destination to pick the client up from his door.

You can find a cheap taxi to the N’djili international airport in Kinshasa. Compare and find the best. We guarantee to provide the best car transportation service with relaxation and sheer uniqueness.

Do you offer any customer support?

Customer care is an internal part of the passenger journey. Our support services are open 24/7. One can contact us through email, telephone, or WhatsApp. We at taxi to airport service have a team of specialists who are regularly trained to serve our clients to the best.

How can I manage my booking details for the pick and drop?

Managing your booking details for the pick and drop is very simple. You can go to My account to find the details of your booking. You can also ask your query to our support agents, who are available 24/7 for your services.

Can I change my booking for a taxi from N’djili international airport in Kinshasa?

Normally no but exceptionally we allow you to call us and see if the booking date is a little bit far in the future this should not make a problem. Indeed you can even simply cancel your booking you will get full refund and book again with your desired Infos.

Can I cancel my booking for the airport transfer to N’djili international airport in Kinshasa?

Yes, you are free to cancel your booking. The terms and conditions will be applied in this case.

How do I change or cancel my booking from N’djili international airport in Kinshasa?

You can cancel directly from the application if you are a registered user or simply call us and we will do this for you.

I can’t access the ‘My booking’ section of your website.

Please call our support team they will help you with this. However, if it is due to a forgotten password you can follow the instructions on the login page on how to recover your password.

Can I change the type of vehicle I’ve booked for the taxi to N’djili international airport in Kinshasa?

No, because the price you paid is related to the type of vehicle you chose. Nevertheless, you can call us if it is for a vehicle upgrade then our team will fix this with you.

The number of people I’m traveling with to N’djili international airport in Kinshasa has changed. What should I do?

Please call our support team in order to find a solution to this.

What do I do if I entered the wrong information when booking a taxi to N’djili international airport in Kinshasa?

Unfortunately, you are totally responsible for the accuracy of any information you give us during your booking. However, if you find out an error about any information given please call us so that we can update your booking with the correct information.

I’m having trouble changing my booking to N’djili international airport in Kinshasa (FIH) airport online. What should I do?

Please contact our support team and they will assist you with this.

Why has my pick-up time changed to my flight arrival time for my booking to N’djili international airport in Kinshasa?

In normal circumstances please always make sure to match your pick-up time and flight arrival time. We offer one-hour free waiting time after flight arrival and we monitor flights’ landing time so that we can readjust your pickup time if needed. Unless you really want to be picked up at a very specific time, in this case, please let us know this in the comment box.

What is your cancellation policy for taxis to N’djili international airport in Kinshasa?

We apply a 48 cancellation policy. any booking canceled more than 48 hours before departure is fully refunded otherwise there will not be any refund

What happens after I make a booking to N’djili international airport in Kinshasa?

Your first receive an email stating that we have received your booking and a confirmation email should follow in half an hour if you do not see this email then please contact us.

How do you keep my personal data secure when I book a taxi to/from N’djili international airport in Kinshasa?

All our servers are super secure and we apply the latest techniques and recommendations in terms of the protection of all the data that is on our servers.

I’m due a refund for a taxi to Schiphol N’djili international airport in Kinshasa, to an expired card or account that has closed. What should I do?

Please let us know about this as soon as possible. We will then ask you how you would like to be refunded.

How can I get a receipt or invoice for my booking for a taxi to N’djili international airport in Kinshasa?

An invoice is always attached with the first automatic email you receive from us after your booking. Please check your spam mailbox in case you don’t see this email on your normal email box.

How do I pay for my booking to N’djili international airport in Kinshasa?

By credit card or PayPal, the choice is yours.

Do you charge transaction fees for a taxi to N’djili international airport in Kinshasa?

Yes, 4% for a credit card and 5% for PayPal.

I’m having trouble paying on your website for my booking to N’djili international airport in Kinshasa. What should I do?

In this case, it is necessary to see directly with your bank. The payment process takes place on secure servers and is completely outside our control and scope.

Can I choose a currency for my booking to N’djili international airport in Kinshasa?

No, Right now all payment had to be done in Euros.

What’s included in the price for my taxi booking to N’djili international airport in Kinshasa?

The price is all-inclusive. You will not need to pay any extra fee.

I’m traveling from N’djili international airport in Kinshasa. How do I find my driver?

The meeting point at N’djili international airport in Kinshasa with your taxi driver is at the exit of the airport. Your driver will be waiting for you with a name sign. You also have the possibility to call him using the driver’s telephone number that will be provided to you one day before your taxi trip, as that is when we assign drivers for next-day trips.

What should I do if I’m going to be late from N’djili international airport in Kinshasa?

In this case please let us know and if necessary extra waiting fee will be applied.

Can I eat and drink on the journey to and from N’djili international airport in Kinshasa?

Yes, but just make sure you do not spoil the car seats.

My confirmation email for my booking to N’djili international airport in Kinshasa isn’t in the right language. Can you change this?

Your confirmation email will always come in the language you chose during your booking.

Where can I find my driver’s contact details for my booking to and from N’djili international airport in Kinshasa?

You will receive an email with your driver’s information 1 day before the trip day.

How do I find my driver from N’djili international airport in Kinshasa?

The driver will wait for you at the meeting point with your name sign.

Who should I contact if I’ve left personal belongings in the vehicle from N’djili international airport in Kinshasa?

Please contact the support team either via contact form or email. Even WhatsApp message is also fine.

I’ve booked a return journey for N’djili international airport in Kinshasa, do I need to confirm my booking the day before?

No, you do not. All bookings are considered as confirmed unless you decide to cancel or change the booking.

What happens if my flight to/from N’djili international airport in Kinshasa is canceled?

In this case, there is not much we can do for you. This will be considered a no-show.

What happens if my flight to/from N’djili international airport in Kinshasa is early or delayed?

This is definitely not a problem. We monitor all flights’ arrivals we will definitely see this on time and adjust your pickup time.

What do I do when my flight to N’djili international airport in Kinshasa has landed?

Switching on your telephone is always a good idea to see if there is any communication from the driver. Otherwise, go pick up your luggage then go to meet your driver at the meeting point.

Do I need to print my confirmation email for my taxi from N’djili international airport in Kinshasa?

No, you don’t have to. The driver has all information needed.

I didn’t receive my confirmation email for my taxi to N’djili international airport in Kinshasa, what should I do?

Please check your spam email or make sure you gave us the right email address.

Can I tip my driver? 

Yes, this is totally left to your liking. One thing that is true is that you don’t have to.

What should I do if I can’t find my driver at N’djili international airport in Kinshasa Schiphol airport?

Please call the driver on the telephone that we had provided if still no luck please call the dispatch.

How will the driver know I am the right passenger for my taxi to N’djili international airport in Kinshasa?

The driver will always double-check with a few information at his disposal, like your first name and name and the address where you are going.

How do I find my driver and how can I contact them at N’djili international airport in Kinshasa?

You will find your driver at the meeting point and you contact him via telephone or Whatsapp.

When will I receive the contact details for my driver for my taxi to N’djili international airport in Kinshasa?

You receive this information always one day before your trip.

I travel in a wheelchair to N’djili international airport in Kinshasa. What support do you offer?

We do not provide taxis adapted to wheelchairs.

Will the driver to/from N’djili international airport in Kinshasa be able to speak my language?

Not necessarily however all our drivers try to speak English.

How old does someone have to be to travel on their own with you to N’djili international airport in Kinshasa?

18 years minimum.

I’m traveling in a group, but we’re landing on different flights to N’djili international airport in Kinshasa. How can I book this?

The best way is to consider the arrival time of the latest flight, that way everyone will be already present at the planned departure time.

My flight leaves the departure airport one day and lands at N’djili international airport in Kinshasa the next day. Which day should I tell you to pick me up?

Always give the day and time of arrival.

Are your vehicles to N’djili international airport in Kinshasa suitable for wheelchair users and people with disabilities?

No, we do not offer such types of service.

How long will my journey take from/to N’djili international airport in Kinshasa?

This can easily be checked in advance using Google maps. for a trip to N’djili international airport in Kinshasa, we always recommend considering some additional time in case of unexpected traffic for instance. This way you will make sure you are still on time to catch up on your flight.

How much luggage can my chosen vehicle hold for a trip to/from N’djili international airport in Kinshasa?

During your booking, this information will be clearly stated at the moment you select a vehicle.

Which vehicle should I book to go to/from Schiphol N’djili international airport in Kinshasat?

This definitely depends on your budget and needs.

I’m traveling to the N’djili international airport in Kinshasa. What information do you need from me?

All necessary information will be asked while you are making your booking online.

I need to be picked up and dropped off at multiple locations during my journey to/from N’djili international airport in Kinshasa. How should I book this?

Our booking application will let you add extra stops easily.

Why do I need to have a working mobile phone at the time of pick-up from N’djili international airport in Kinshasa?

Because this will be the only valuable communication tool in case you have a hard time, you and the driver find each other.

Can I book a child seat for a taxi to N’djili international airport in Kinshasa?

Yes, indeed.

Am I able to take animals on my journey to/from N’djili international airport in Kinshasa?

Yes, indeed.

Can I request a specific vehicle for my taxi to N’djili international airport in Kinshasa?

No, but be sure you will be provided the right vehicle belonging to the category you paid for.

Can I make special requests for my taxi from N’djili international airport in Kinshasa?

Yes, during your booking you will see a comment box. That is where you can talk about special requests or demands and we will do all our best to fulfill them.

What is the minimum notice required for a new booking to N’djili international airport in Kinshasa?

2 hours lead time is compulsory for a new booking.

Can I make a booking for a taxi to N’djili international airport in Kinshasa on behalf of a third party?

Yes, this option is available in our booking application.

Can I book a return journey for a trip to N’djili international airport in Kinshasa?

Yes, this option is available in our booking application. Indeed you can book both trips, outbound and return in one booking.

How can I make a booking to N’djili international airport in Kinshasa and what information will I need?

During the booking process, you will see all the information we need in order to complete your taxi booking to AMS airport.

Can I make a booking to/from N’djili international airport in Kinshasa over the phone?

No, unfortunately, the only way to book your taxi with us is online and not over the telephone.