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Can I change my booking for a taxi from Paris Charles De Gaulle airport?
Normally no but exceptionally we allow you to call us and see if the booking date is a little bit far in the future this should not make a problem. Indeed, you can even simply cancel your booking you will get full refund and book again with your desired Infos.
Can I cancel my booking for the airport transfer to Paris Charles De Gaulle airport?
Yes, you are free to cancel your booking. The terms and conditions will be applied in this case.
How do I change or cancel my booking from Paris Charles De Gaulle airport?
You can cancel directly from the application if you are a registered user or simply call us and we will do this for you.
I can’t access the ‘My booking’ section of your website.
Please call our support team they will help you with this. However, if it is due to a forgotten password you can follow the instructions on the login page on how to recover your password.
Can I change the type of vehicle I’ve booked for the taxi to Paris Charles De Gaulle airport?
No, because the price you paid is related to the type of vehicle you chose. Nevertheless, you can call us if it is for a vehicle upgrade then our team will fix this with you.
The number of people I’m traveling with to Paris Charles De Gaulle airport has changed. What should I do?
Please call our support team in order to find a solution to this.
What do I do if I entered the wrong information when booking a taxi to Paris Charles De Gaulle Airport?
Unfortunately, you are totally responsible for the accuracy of any information you give us during your booking. However, if you find out an error about any information given, please call us so that we can update your booking with the correct information.
I’m having trouble changing my booking to Paris Charles De Gaulle airport online. What should I do?
Please contact our support team and they will assist you with this.
Why has my pick-up time changed to my flight arrival time for my booking to Paris Charles De Gaulle airport?
In normal circumstances please always make sure to match your pick-up time and flight arrival time. We offer one-hour free waiting time after flight arrival and we monitor flights’ landing time so that we can readjust your pickup time if needed. Unless you really want to be picked up at a very specific time, in this case, please let us know this in the comment box.
What is your cancellation policy for taxis to Paris Charles De Gaulle airport?
We apply a 48 cancellation policy. any booking canceled more than 48 hours before departure is fully refunded otherwise there will not be any refund
What happens after I make a booking to Paris Charles De Gaulle airport?
Your first receive an email stating that we have received your booking and a confirmation email should follow in half an hour and if you do not see this email then please contact us.
How do you keep my personal data secure when I book a taxi to/from Paris Charles De Gaulle airport?
All our servers are super secure and we apply the latest techniques and recommendations in terms of the protection of all the data that is on our servers.
I’m due a refund for a taxi to Paris Charles De Gaulle airport, to an expired card or account that has closed. What should I do?
Please let us know about this as soon as possible. We will then ask you how you would like to be refunded.
How can I get a receipt or invoice for my booking for a taxi to the airport in Paris Charles De Gaulle airport?
An invoice is always attached with the first automatic email you receive from us after your booking. Please check your spam mailbox in case you don’t see this email on your normal email box.
How do I pay for my booking to Paris Charles De Gaulle airport?
By credit card or PayPal, the choice is yours.
Do you charge transaction fees for a taxi to Paris Charles De Gaulle airport?
Yes, 4% for a credit card and 5% for PayPal.
I’m having trouble paying on your website for my booking to Paris Charles De Gaulle International airport. What should I do?
In this case, it is necessary to see directly with your bank. The payment process takes place on secure servers and is completely outside our control and scope.
Can I choose a currency for my booking to Paris Charles De Gaulle airport?
No, right now all payment had to be done in Euros.
What’s included in the price for my taxi booking to Paris Charles De Gaulle airport?
The price is all-inclusive. You will not need to pay any extra fee.
I’m traveling from the Paris Charles De Gaulle airport. How do I find my driver?
The meeting point at Paris Charles De Gaulle airport with your taxi driver is at the arrival hall in front of a fast-food restaurant named Burger King. There will be a big sign that indicates that you are at the Meeting
What should I do if I’m going to be late from Paris Charles De Gaulle airport?
In this case please let us know and if necessary extra waiting fee will be applied.
Can I eat and drink on the journey to and from Paris Charles De Gaulle airport?
Yes, but just make sure you do not spoil the car seats.
My confirmation email for my booking to Paris Charles De Gaulle airport isn’t in the right language. Can you change this?
Your confirmation email will always come in the language you chose during your booking.
Where can I find my driver’s contact details for my booking to and from Paris Charles De Gaulle airport?
You will receive an email with your driver’s information 1 day before the trip day.
How do I find my driver from Paris Charles De Gaulle airport?
The driver will wait for you at the meeting point with your name sign.
Who should I contact if I’ve left personal belongings in the vehicle from Paris Charles De Gaulle airport?
Please contact the support team either via contact form or email. Even WhatsApp message is also fine.
I’ve booked a return journey for Paris Charles De Gaulle airport, do I need to confirm my booking the day before?
No, you do not. All bookings are considered as confirmed unless you decide to cancel or change the booking.
What happens if my flight to/from Paris Charles De Gaulle airport is canceled?
In this case, there is not much we can do for you. This will be considered a no-show.
What happens if my flight to/from Paris Charles De Gaulle airport is early or delayed?
This is definitely not a problem. We monitor all flights’ arrivals we will definitely see this on time and adjust your pickup time.
What do I do when my flight to Paris Charles De Gaulle airport has landed?
Switching on your telephone is always a good idea to see if there is any communication from the driver. Otherwise, go pick up your luggage then go to meet your driver at the meeting point.
Do I need to print my confirmation email for my taxi from Paris Charles De Gaulle airport?
No, you don’t have to. The driver has all information needed.
I didn’t receive my confirmation email for my taxi to Paris Charles De Gaulle airport, what should I do?
Please check your spam email or make sure you gave us the right email address.
Can I tip my driver?
Yes, this is totally left to your liking. One thing that is true is that you don’t have to.
What should I do if I can’t find my driver at Paris Charles De Gaulle airport?
Please call the driver on the telephone that we had provided if still no luck please call the dispatch.
How will the driver know I am the right passenger for my taxi to Paris Charles De Gaulle airport?
The driver will always double-check with a few information at his disposal, like your first name and name and the address where you are going.
How do I find my driver and how can I contact them at Paris Charles De Gaulle airport?
You will find your driver at the meeting point and you contact him via telephone or WhatsApp.
When will I receive the contact details for my driver for my taxi to Paris Charles De Gaulle airport?
You receive this information always one day before your trip.
I travel in a wheelchair to Paris Charles De Gaulle airport. What support do you offer?
We do not provide taxis adapted to wheelchairs.
Will the driver to/from Paris Charles De Gaulle airport be able to speak my language?
Not necessarily however all our drivers try to speak English and Dutch.
How old does someone have to be to travel on their own with you to Paris Charles De Gaulle airport?
18 years minimum.
I’m traveling in a group, but we’re landing on different flights to Paris Charles De Gaulle airport. How can I book this?
The best way is to consider the arrival time of the latest flight, that way everyone will be already present at the planned departure time.
My flight leaves the departure airport one day and lands at Paris Charles De Gaulle airport the next day. Which day should I tell you to pick me up?
Always give the day and time of arrival.
Are your vehicles to Paris Charles De Gaulle airport suitable for wheelchair users and people with disabilities?
No, we do not offer such types of service.
How long will my journey take from/to Paris Charles De Gaulle airport?
This can easily be checked in advance using Google maps. for a trip to Paris Charles De Gaulle airport, we always recommend considering some additional time in case of unexpected traffic for instance. This way you will make sure you are still on time to catch up on your flight.
How much luggage can my chosen vehicle hold for a trip to/from Paris Charles De Gaulle airport?
During your booking, this information will be clearly stated out at the moment you select a vehicle.
Which vehicle should I book to go to/from Paris Charles De Gaulle airport?
This definitely depends on your budget and needs.
I’m traveling to the Paris Charles De Gaulle airport. What information do you need from me?
All necessary information will be asked while you are making your booking online.
I need to be picked up and dropped off at multiple locations during my journey to/from Paris Charles De Gaulle airport. How should I book this?
Our booking application will let you add extra stops easily.
Why do I need to have a working mobile phone at the time of pick-up from Paris Charles De Gaulle airport?
Because this will be the only valuable communication tool in case you have a hard time, you and the driver find each other.
Can I book a child seat for a taxi to Paris Charles De Gaulle airport?
Am I able to take animals on my journey to/from Paris Charles De Gaulle airport?
Can I request a specific vehicle for my taxi to Paris Charles De Gaulle airport?
No, but be sure you will be provided the right vehicle belonging to the category you paid for.
Can I make special requests for my taxi from Paris Charles De Gaulle airport?
Yes, during your booking you will see a comment box. That is where you can talk about special requests or demands and we will do all our best to fulfill them.
What is the minimum notice required for a new booking to Paris Charles De Gaulle Airport?
2 hours lead time is compulsory for a new booking.
Can I make a booking for a taxi to Paris Charles De Gaulle airport on behalf of a third party?
Yes, this option is available in our booking application.
Can I book a return journey for a trip to Paris Charles De Gaulle airport?
Yes, this option is available in our booking application. Indeed you can book both trips, outbound and return in one booking.
How can I make a booking to Paris Charles De Gaulle airport and what information will I need?
During the booking process, you will see all the information we need in order to complete your taxi booking to AMS airport.
Can I make a booking to/from Paris Charles De Gaulle airport over the phone?
No, unfortunately, the only way to book your taxi with us is online and not over the telephone.
We specialize in transfers to and from airports. You can rely on us to drive you safely and on time to the airport of your choice.